Relying on an interpreter exclusively for your communication with a non-English speaking patient could be costly and in some cases, deadly.
Whether you are currently using contract interpreters, telephonic interpreters, onsite face-to-face interpreters, or bilingual employees to interpret, this course is for you.
Protect yourself, your organization, and your patients. In this workshop, you will learn the facts and the skills of effectively communicating through interpreters.
By the end of this interactive workshop, the participant would be able to:
1. Differentiate between ad hoc, community, trained, and certified interpreters.
2. Explain the nationally Standards and Code of Ethics for Medical Interpreters.
3. Discuss the most common errors in interpretation and how to address potential errors.
4. Demonstrate effective communication techniques when working with an interpreter during provider-patient interaction.
Approved for Nurses Continuing Education. "Provider approved by the California Board of Registered Nursing, Provider # CEP 15854."